Home / FAQs

HOW OFTEN DO YOU RESTOCK?

We aim to restock every month but restock dates vary depending on product availability.

IS MOON MOUSSE SOLD ANYWHERE ELSE?

No. Moonmousse.com is the exclusive distributor.  

WHEN WILL MY PACKAGE ARRIVE?

All packages ship via USPS. The processing time for all orders is 3-5 business days. After your order has been shipped from our studio it will take 3-7 business days for you to receive. We will always send tracking info to the email provided at checkout. You can track your package by going to USPS.com

DO YOU SHIP INTERNATIONALLY?

Yes. We ship to the following: USA, Australia, Belgium, Canada, Denmark, France, Germany, Netherlands, New Zealand, Spain, Switzerland, United Kingdom. 

WHAT ARE TIPS FOR BEST RESULTS?

Remember to shake the bottle well to get all of those magical ingredients evenly distributed. If your makeup is too dry and sticking to the spatula or pressing tools just add more mousse. It's better to have too much than not enough. Moon Mousse is designed to dry over night so if you don't get it right the first time you can always redo the process the next day. You can also check out our video on our landing page.

IS THERE ANYTHING ELSE LIKE MOON MOUSSE ON THE MARKET?

We searched high and low, near and far. We didn't find anything. So we created something for all of those broken pallets and broken spirits.  

WILL MOON MOUSSE WORK ON MY BROKEN PRODUCT?

OK, so we've tested as many products as we could, from pressed eyeshadows to pressed highlighters. From drugstore makeup to makeup no one should be spending that much money on. We did not have any issues repairing any of the ones we tested but unfortunately, all makeup is not created equal and there are thousands if not tens of thousands of different variations we were not able to test. We really hope that we have created a product that will repair all of these variations, and that's the truth.

WHAT ARE THE INGREDIENTS?

Good question! The ingredients are:

Witch Hazel with all natural grain alcohol, Decyl Glucoside, Lavender Oil, Jojoba Oil, Coconut Oil, Vitamin E. 

We had gentle and sensitive skins in mind when we created our formula!

 DO YOU OFFER RETURNS?

Unfortunately, we do not refund or exchange opened or used products. All sales are final.

WANT TO LICENSE OR WHOLESALE?

For licensing and wholesale please shoot us an email hello@moonmousse.com